Terms and conditions of service

These terms set out the rules for using our window cleaning website and booking services throughout Malaysia. Please read carefully before booking, and contact us if you have any questions or concerns.

Last updated February 8, 2026.

Acceptance of terms

By viewing our website or booking services, you agree to honor these terms. If you do not accept all terms and policies, please do not use this website or proceed with any booking. Usage of our site and service indicates agreement with all updates and applicable policies.

Definitions

The following terms are used throughout this document with their respective meanings:

"Service" refers to our window cleaning operations and support facilitated by this website.

"User" or "Client" means anyone using our website, submitting a booking, or communicating through the site.

"Content" covers all written, visual, and digital material provided on lexiconbase.sbs.

"We" and "our" refer to the legal operators of lexiconbase.sbs.

Service usage details

All services and bookings are subject to availability, local laws, and professionalism standards. Service requests may be adjusted or declined in line with these terms.

Eligibility

Our service is for individuals or businesses aged 18 and above, operating within Malaysia only. You represent and warrant you meet these criteria when booking.

18+ required for bookings

User responsibilities

Users are responsible for providing accurate details and maintaining security when using the site or service.

Ensure your contact and property details are complete and current.
Maintain confidentiality of account or booking information.
Inform us promptly of any errors or changes needed in bookings.
Abide by policies on appropriate, respectful communication.

Prohibited uses

The following behaviors are not allowed on this website or during service:

Using misleading, inaccurate, or false information during booking or correspondence.
Attempting to interfere with, disrupt, or misuse the website or its underlying systems.
Posting or transmitting harmful, abusive, or inappropriate content.
Engaging in actions that violate Malaysian laws or infringe rights of others.
Misusing the booking system for unauthorized purposes.

Intellectual property rights

All materials, logos, and text found on lexiconbase.sbs belong to us or our partners. You may not use, reproduce, or distribute any material without permission. Trademark and copyright laws apply.

User content standards

If you submit feedback or information, ensure it’s non-infringing and respectful. We may use such content for quality improvement or testimonials.

Your rights to content submitted

You retain ownership of submitted content but allow us non-exclusive use for legitimate purposes, including service enhancement and testimonial display.

Protecting your privacy

Your information will be handled as explained in our Privacy Policy, always with respect for your rights and Malaysian regulations. Please read our Privacy Policy for further information.

Privacy Policy

Disclaimer of warranties

We strive for accuracy, transparency, and clear communication at all times. However, some information is subject to change or may not be complete.

Results may vary

Actual results—like window clarity or longevity—depend on many factors and may vary by property or conditions.

Limitation of liability

We are not liable for indirect or unforeseeable losses due to site use or service. Our responsibility is limited by Malaysian law and site policies.

Indemnification

By using our services, you agree to compensate us for any losses, damages, or claims arising from breach of these terms or unauthorized conduct.

Dispute resolution process

We hope to resolve issues quickly and fairly. Any disputes may be subject to negotiation, mediation, or law as appropriate.

Arbitration

In the event of unresolved disputes, arbitration may be used according to local Malaysian laws.

Contact us for further information regarding dispute procedures.

Online dispute resolution

You may use online resources for dispute resolution when available for Malaysian consumers.

Read our disclaimer

Severability

If a part of these terms is found invalid, the remainder stays effective to the extent allowed by law.

Full agreement

These terms and linked documents are the entire understanding between you and lexiconbase.sbs. No other communication overrides these obligations.

Governing law and jurisdiction

Malaysian law governs all site and service use. Any disputes will be handled by Malaysian courts.

Termination

We reserve all rights to modify, suspend, or terminate site access or service at our discretion and in line with legal requirements.

Changes

We may change these terms at any time with notice. Please check this page for updates to remain informed.

Contact and support details

Questions about these terms? Please contact us for explanations or support.

Email address: content@lexiconbase.sbs

Phone: +603-6749 8787

Address: Regus - Kuala Lumpur Bukit Bintang City Centre, Kuala Lumpur 55100 Malaysia

Effective date: February 8, 2026

Version: 2.1